This Privacy Policy applies to the website https://www.mysisterandi.co.za & https://www.mysusterenek.co.za, operated by My Suster en Ek (Pty) Ltd t/a My Sister & i (“we” or “us”).

1. Who we are

We are an online store that sells

. Our website address is: https://www.mysisterandi.co.za & https://www.mysusterenek.co.za.

2. What data we collect and why

2.1 Comments

When visitors leave comments on the site, we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

2.2 Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

2.3 Cookies

If you leave a comment on our site, you may opt-in to save your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

2.4 Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

2.5 Payment processing

We use paystack to process payments on our website. When you make a payment, we may collect personal and financial information, such as your name, email address, credit/debit card number, and billing address. We use this information to process your payment, prevent fraud, and comply with legal obligations.

We take reasonable measures to secure your payment data, such as SSL certificates and encryption. We do not store your payment information on our servers.

2.6 Third-party services

We use analytics/advertising/etc. services provided by Google, Bing, Meta, and Microsoft. These services may collect data about your browsing behavior on our website, such as your IP address, browser type, and pages visited. We use this data to improve our website and provide better services to our customers.

In particular, we partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

 

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To request that your personal data be deleted please send a email to support@mysisterandi.co.za with the subject personal data delete request. Please note that this email has to be sent from the email address you used to register on our site.

Where we send your data

Visitor comments may be checked through an automated spam detection service.